FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

About Arcane Circle

What is Arcane Circle?

An all-in-one TTRPG platform where you can do more than just play. For Game Masters and Players, our site is the one place to find, join, organize, craft, and monetize your TTRPG adventures.

How does Arcane Circle work?

For Players: Finding a game that fits your life has never been easier. Just head to our Games page and use our powerful filtering tools to join an adventure that works for your schedule.

For Game Masters: Creating a game is fast and simple. Our system instantly generates a dedicated campaign wiki for your game and provides templates to make relisting a breeze.

What kind of tech or accounts do I need to play?

It depends on what our Game Masters choose to use. Every GM has their own style—some may use a VTT like Roll20 along with a video call, while others prefer a voice-only session on Discord. Whatever the method, you'll find the specific tools and software needed for each game listed in the Player Prep section.

How can I help Arcane Circle?

The best way to help us grow is to spread the word! Tell your friends, especially fellow TTRPG players and GMs, about our platform. Additionally, please consider joining our community on Discord to share your feedback and connect with other users.

Stripe, Payments, and Charges

How does Arcane Circle make money?

We earn a small percentage from the booking fees of games run on our platform. This allows us to keep the site running and continue building new features for our community.

We use Stripe to ensure all payments are secure and hassle-free. Should you encounter any issues or have questions about a transaction, don't hesitate to reach out to our team at support@arcanecircle.games.

What is Stripe?

Stripe is a trusted payment processor used by millions of businesses worldwide, including companies like Amazon, Google, and Shopify. Think of Stripe as the secure middleman that handles all payment transactions on our platform. When you pay for a game, Stripe processes your payment information safely and transfers the funds to the Game Master. We never see or store your credit card details—Stripe handles all of that securely.

Is it safe to enter my payment information?

Absolutely! Stripe is PCI-DSS Level 1 certified, which is the highest level of security certification in the payments industry. Your payment information is encrypted and protected using the same security standards as major banks. Stripe also offers fraud protection and monitors transactions 24/7. Your credit card details are never stored on Arcane Circle's servers—they're securely managed by Stripe.

Why do you use Stripe instead of PayPal or other payment methods?

We chose Stripe because it offers the best combination of security, reliability, and ease of use for both players and Game Masters. Stripe supports all major credit and debit cards, handles automatic recurring payments seamlessly for campaign sessions, and provides fast payouts to GMs. That said, we're always listening to our community—if there's strong demand for additional payment methods, we'll consider adding them in the future!

How much do games cost?

The cost of a game is set by the Game Master, so prices will vary. You can see the price of a game on its listing page.

When do I see a charge?

Players are charged at the start of each session. For campaigns, this charge will occur automatically before every session. You can easily skip an upcoming session and avoid a charge from the game's page.